Miguel Mira da Silva


AuthID: R-00F-89W

Confirmed Publications: 114



81
TITLE: Comparing services using demo
AUTHORS: Mendes, C; Ferreira, J; Miguel Mira da Silva ;
PUBLISHED: 2011, SOURCE: International Conference on Knowledge Engineering and Ontology Development, KEOD 2011 in KEOD 2011 - Proceedings of the International Conference on Knowledge Engineering and Ontology Development
INDEXED IN: Scopus
IN MY: ORCID
82
TITLE: Implementing a Request Fulfillment Process
AUTHORS: Carlos Mendes; Miguel Mira da Silva ;
PUBLISHED: 2011, SOURCE: 2nd International Conference on Exploring Services Science in EXPLORING SERVICES SCIENCE, VOLUME: 82
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
83
TITLE: IT monitoring and cost control
AUTHORS: Santos, TMP; Miguel Mira da Silva ;
PUBLISHED: 2011, SOURCE: 6th Iberian Conference on Information Systems and Technologies, CISTI 2011 in Proceedings of the 6th Iberian Conference on Information Systems and Technologies, CISTI 2011
INDEXED IN: Scopus
IN MY: ORCID
84
TITLE: Risk Management Model in ITIL
AUTHORS: Sarah Vilarinho; Miguel Mira da Silva ;
PUBLISHED: 2011, SOURCE: International Conference on Enterprise Information Systems in ENTERPRISE INFORMATION SYSTEMS, PT 2, VOLUME: 220, ISSUE: PART 2
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
85
TITLE: Using people-CMM for diminishing resistance to ITIL
AUTHORS: Gama, N; Da Silva, RN; Miguel Mira da Silva ;
PUBLISHED: 2011, SOURCE: International Journal of Human Capital and Information Technology Professionals, VOLUME: 2, ISSUE: 3
INDEXED IN: Scopus CrossRef
IN MY: ORCID
86
TITLE: A maturity model for implementing ITIL v3
AUTHORS: De Sousa Pereira, RF; Miguel Mira da Silva ;
PUBLISHED: 2010, SOURCE: 2010 6th World Congress on Services, Services-1 2010 in Proceedings - 2010 6th World Congress on Services, Services-1 2010
INDEXED IN: Scopus CrossRef
IN MY: ORCID
87
TITLE: Implementing the Service Catalogue Management
AUTHORS: Carlos Mendes; Miguel Mira da Silva ;
PUBLISHED: 2010, SOURCE: 7th International Conference on the Quality of Information and Communications Technology (QUATIC) in QUATIC 2010: SEVENTH INTERNATIONAL CONFERENCE ON THE QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
88
TITLE: ITIL maturity model
AUTHORS: Pereira, R; Miguel Mira da Silva ;
PUBLISHED: 2010, SOURCE: 5th Iberian Conference on Information Systems and Technologies, CISTI 2010 in Proceedings of the 5th Iberian Conference on Information Systems and Technologies, CISTI 2010
INDEXED IN: Scopus
IN MY: ORCID
89
TITLE: Maturity model to implement ITIL v3
AUTHORS: Ruben Pereira; Miguel Mira da Silva ;
PUBLISHED: 2010, SOURCE: 5th Iberian Conference on Information Systems and Technologies in SISTEMAS Y TECNOLOGIAS DE INFORMACION
INDEXED IN: WOS
IN MY: ResearcherID
90
TITLE: Using People CMM for Dealing with Resistance on Implementing ITIL
AUTHORS: Raul Nunes da Silva; Miguel Mira da Silva ; Nelson Gama;
PUBLISHED: 2010, SOURCE: International Conference on ENTERprize Information Systems in ENTERPRISE INFORMATION SYSTEMS PT II, VOLUME: 110, ISSUE: PART 2
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID
Page 9 of 12. Total results: 114.

footer slogan

Useful Links

Get Help

© 2024 CRACS & Inesc TEC - All Rights Reserved Privacy Policy | Terms of Service