Teresa Maria Rocha Fernandes da Silva


AuthID: R-001-KKC

Confirmed Publications: 41



31
TITLE: How to engage customers in co-creation: customers' motivations for collaborative innovation  Full Text
AUTHORS: Fernandes, T. ; Remelhe, P;
PUBLISHED: 2016, SOURCE: JOURNAL OF STRATEGIC MARKETING, VOLUME: 24, ISSUE: 3-4
INDEXED IN: Scopus WOS CrossRef: 123
IN MY: ORCID
32
TITLE: Unfairness in consumer services: Outcomes of differential treatment of new and existing clients  Full Text
AUTHORS: Fernandes, T. ; Ana Calamote;
PUBLISHED: 2016, SOURCE: JOURNAL OF RETAILING AND CONSUMER SERVICES, VOLUME: 28
INDEXED IN: Scopus WOS CrossRef: 35
IN MY: ORCID
33
TITLE: Public e-procurement impacts in small-and medium-enterprises
AUTHORS: Fernandes, T. ; Vieira, V;
PUBLISHED: 2015, SOURCE: International Journal of Procurement Management, VOLUME: 8, ISSUE: 5
INDEXED IN: Scopus CrossRef: 12
IN MY: ORCID
34
TITLE: Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts
AUTHORS: Mafalda Lima; Fernandes, T. ;
PUBLISHED: 2015, SOURCE: 6th International Conferences on Exploring Service Science 1.5 (IESS) in EXPLORING SERVICES SCIENCE, IESS 2015, VOLUME: 201
INDEXED IN: Scopus WOS CrossRef: 4
IN MY: ORCID
35
TITLE: The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium case  Full Text
AUTHORS: Fernandes, T. ; Neves, S ;
PUBLISHED: 2014, SOURCE: Journal of Strategic Marketing, VOLUME: 22, ISSUE: 6
INDEXED IN: Scopus CrossRef: 32
IN MY: ORCID
36
TITLE: Evaluating the Impact of Customer Demographical Characteristics on Relationship Outcomes
AUTHORS: Fernandes, T. ; João F. Proença ; Meena Rambocas;
PUBLISHED: 2013, SOURCE: 22nd International-Business-Information-Management-Association Conference on Creating Global Competitive Economies: 2020 Vision Planning and Implementation in CREATING GLOBAL COMPETITIVE ECONOMIES: 2020 VISION PLANNING & IMPLEMENTATION, VOLS 1-3, VOLUME: 3
INDEXED IN: Scopus WOS
IN MY: ORCID
37
TITLE: Reassessing Relationships in Consumer Markets: Emotion, Cognition, and Consumer Relationship Intention
AUTHORS: Fernandes, T. ; João F. Proença ;
PUBLISHED: 2013, SOURCE: Journal of Relationship Marketing, VOLUME: 12, ISSUE: 1
INDEXED IN: Scopus CrossRef: 22 Handle
IN MY: ORCID
38
TITLE: The Effect of Service Context in Consumer Relationship Proneness and Behavior
AUTHORS: Fernandes, T. ; Esteves, F;
PUBLISHED: 2013, SOURCE: 22nd International-Business-Information-Management-Association Conference on Creating Global Competitive Economies: 2020 Vision Planning and Implementation in CREATING GLOBAL COMPETITIVE ECONOMIES: 2020 VISION PLANNING & IMPLEMENTATION, VOLS 1-3, VOLUME: 3
INDEXED IN: Scopus WOS
IN MY: ORCID
39
TITLE: The impact of the Internet upon bank marketing  Full Text
AUTHORS: João F. Proença ; Silva, MM; Fernandes, T. ;
PUBLISHED: 2010, SOURCE: Journal of Financial Services Marketing, VOLUME: 15, ISSUE: 2
INDEXED IN: Scopus CrossRef: 13
IN MY: ORCID
40
TITLE: The blind spot of relationships in consumer markets: The consumer proneness to engage in relationships
AUTHORS: Fernandes, T. ; João F. Proença ;
PUBLISHED: 2008, SOURCE: Journal of Marketing Management, VOLUME: 24, ISSUE: 1-2
INDEXED IN: Scopus CrossRef: 20 Handle
IN MY: ORCID
Page 4 of 5. Total results: 41.

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