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TITLE: Assessing a customer complaint indicator: a case study in the automotive sector
AUTHORS: Reis, AM; Costa, JM; Sousa, SD; Costa, L;
PUBLISHED: 2022, SOURCE: 5th International Conference on Quality Engineering and Management: A Better World with Quality! Quality in the Digital Transformation, ICQEM 2022 in International Conference on Quality Engineering and Management
INDEXED IN: Scopus
IN MY: ORCID
12
TITLE: Quality Cost of 100% Inspection on Manufacturing Processes: Advantages of using a Simulation Approach
AUTHORS: Dias, LS; Nunes, EP; Sousa, SD;
PUBLISHED: 2022, SOURCE: 2022 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022 in IEEE International Conference on Industrial Engineering and Engineering Management, VOLUME: 2022-December
INDEXED IN: Scopus CrossRef: 1
IN MY: ORCID
13
TITLE: Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion  Full Text
AUTHORS: Barbosa, FV; Sousa, SDT; S F C F Teixeira ; Teixeira, JCF;
PUBLISHED: 2021, SOURCE: INTERNATIONAL JOURNAL OF HEAT AND MASS TRANSFER, VOLUME: 176
INDEXED IN: Scopus WOS CrossRef: 16
IN MY: ORCID
14
TITLE: Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: Empirical results
AUTHORS: Barragán Landy, MF; Sousa, S; Romero, F;
PUBLISHED: 2021, SOURCE: 28th ISTE International Conference on Transdisciplinary Engineering, TE 2021 in Advances in Transdisciplinary Engineering, VOLUME: 16
INDEXED IN: Scopus CrossRef
IN MY: ORCID
15
TITLE: Inspection and Repair Cost Modeling Granularity: a Pragmatic Approach
AUTHORS: Sousa, Sergio; Nunes, Eusebio;
PUBLISHED: 2021, SOURCE: International Conference on Decision Aid Sciences and Application (DASA) in 2021 INTERNATIONAL CONFERENCE ON DECISION AID SCIENCES AND APPLICATION (DASA)
INDEXED IN: Scopus WOS CrossRef: 4
IN MY: ORCID
16
TITLE: A decision-making model for the rework of defective products
AUTHORS: Soares, JC; Tereso, AP; Sousa, SD;
PUBLISHED: 2020, SOURCE: INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT, VOLUME: 38, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 7
IN MY: ORCID
17
TITLE: Industry practices on the rework of defective products: survey results
AUTHORS: Soares, JC; Sousa, S; Tereso, A;
PUBLISHED: 2020, SOURCE: TQM JOURNAL, VOLUME: 32, ISSUE: 6
INDEXED IN: Scopus WOS CrossRef: 5
IN MY: ORCID
18
TITLE: Performance indicators in the construction industry: A study with Portuguese companies
AUTHORS: Barros, A; Sousa, S; Nunes, E;
PUBLISHED: 2020, SOURCE: 5th International Conference on New Advances in Civil Engineering, ICNACE 2019 in IOP Conference Series: Materials Science and Engineering, VOLUME: 800, ISSUE: 1
INDEXED IN: Scopus CrossRef: 1
IN MY: ORCID
19
TITLE: Service quality factors in the construction sector: A literature review
AUTHORS: Landy, MFB; Sousa, S; Romero, F;
PUBLISHED: 2020, SOURCE: 5th International Conference on New Advances in Civil Engineering, ICNACE 2019 in IOP Conference Series: Materials Science and Engineering, VOLUME: 800, ISSUE: 1
INDEXED IN: Scopus CrossRef: 3
IN MY: ORCID
20
TITLE: Developing organisational learning through QC story
AUTHORS: Souza, R; Sousa, S; Nunes, E;
PUBLISHED: 2020, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 31, ISSUE: 13-14
INDEXED IN: Scopus WOS CrossRef: 7
IN MY: ORCID
Page 2 of 9. Total results: 84.