Sérgio Dinis Teixeira de Sousa
AuthID: R-000-GED
81
TITLE: The 8D methodology: An effective way to reduce recurrence of customer complaints?
AUTHORS: Riesenberger, CA; Sousa, SD;
PUBLISHED: 2010, SOURCE: World Congress on Engineering 2010, WCE 2010 in WCE 2010 - World Congress on Engineering 2010, VOLUME: 3
AUTHORS: Riesenberger, CA; Sousa, SD;
PUBLISHED: 2010, SOURCE: World Congress on Engineering 2010, WCE 2010 in WCE 2010 - World Congress on Engineering 2010, VOLUME: 3
INDEXED IN: 
Scopus
Scopus IN MY: 
ORCID
ORCID82
TITLE: The 8D Methodology: An Effective Way to Reduce Recurrence of Customer Complaints?
AUTHORS: Carlos A Riesenberger; Sergio D Sousa;
PUBLISHED: 2010, SOURCE: World Congress on Engineering (WCE 2010) in WORLD CONGRESS ON ENGINEERING, WCE 2010, VOL III
AUTHORS: Carlos A Riesenberger; Sergio D Sousa;
PUBLISHED: 2010, SOURCE: World Congress on Engineering (WCE 2010) in WORLD CONGRESS ON ENGINEERING, WCE 2010, VOL III
INDEXED IN: 
WOS
WOS IN MY: ORCID
ORCID83
TITLE: The continuous improvement process in practice
AUTHORS: Sousa, SD;
PUBLISHED: 2008, SOURCE: 5th International Conference on Quality and Reliability, ICQR 2007 in ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability
AUTHORS: Sousa, SD;
PUBLISHED: 2008, SOURCE: 5th International Conference on Quality and Reliability, ICQR 2007 in ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID84
TITLE: Performance measures in English small and medium enterprises: Survey results
AUTHORS: Sousa, SD; Aspinwall, EM; Rodrigues, AG;
PUBLISHED: 2006, SOURCE: Benchmarking, VOLUME: 13, ISSUE: 1-2
AUTHORS: Sousa, SD; Aspinwall, EM; Rodrigues, AG;
PUBLISHED: 2006, SOURCE: Benchmarking, VOLUME: 13, ISSUE: 1-2
