ProfileOfResearchers

Identified 86

TITLE: Quality Improvement Practices Adopted by Industrial Companies in Portugal
AUTHORS: Isabel S Lopes; Eusebio P Nunes; Sergio D Sousa; Dina Esteves;
PUBLISHED: 2011, SOURCE: World Congress on Engineering (WCE 2011) in WORLD CONGRESS ON ENGINEERING, WCE 2011, VOL I

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TITLE: Improvement of after-sales maintenance service using TPM principles
AUTHORS: Lopes, IS; Moreira, E; Sousa, SD;
PUBLISHED: 2010, SOURCE: European Safety and Reliability Annual Conference: Reliability, Risk and Safety: Back to the Future, ESREL 2010 in Reliability, Risk and Safety: Back to the Future

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Scopus

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TITLE: The 8D methodology: An effective way to reduce recurrence of customer complaints?
AUTHORS: Riesenberger, CA; Sousa, SD;
PUBLISHED: 2010, SOURCE: World Congress on Engineering 2010, WCE 2010 in WCE 2010 - World Congress on Engineering 2010, VOLUME: 3

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TITLE: The 8D Methodology: An Effective Way to Reduce Recurrence of Customer Complaints?
AUTHORS: Carlos A Riesenberger; Sergio D Sousa;
PUBLISHED: 2010, SOURCE: World Congress on Engineering (WCE 2010) in WORLD CONGRESS ON ENGINEERING, WCE 2010, VOL III

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TITLE: The continuous improvement process in practice
AUTHORS: Sousa, SD;
PUBLISHED: 2008, SOURCE: 5th International Conference on Quality and Reliability, ICQR 2007 in ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability

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Scopus

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ORCID