Cristiane Drebes Pedron
AuthID: R-000-JMT
31
TITLE: Marketing de Relacionamento e Customer Relationship Management: uma análise da produção científica nacional à luz do componente “recursos humanos”
AUTHORS: Wesley Ricardo Souza Freitas; Eliana Cunico; Cristiane Drebes Pedron;
PUBLISHED: 2015, SOURCE: Revista de Ciências da Administração
AUTHORS: Wesley Ricardo Souza Freitas; Eliana Cunico; Cristiane Drebes Pedron;
PUBLISHED: 2015, SOURCE: Revista de Ciências da Administração
32
TITLE: The IT project manager competencies that impact project success – A qualitative research
AUTHORS: Cíntia Cristina Silva de Araújo; Cristiane Drebes Pedron;
PUBLISHED: 2015, SOURCE: Organisational Project Management, VOLUME: 2, ISSUE: 1
AUTHORS: Cíntia Cristina Silva de Araújo; Cristiane Drebes Pedron;
PUBLISHED: 2015, SOURCE: Organisational Project Management, VOLUME: 2, ISSUE: 1
33
TITLE: Organizational transformation and information security culture: A telecom case study
AUTHORS: Dhillon, G; Chowdhuri, R; Pedron, C;
PUBLISHED: 2014, SOURCE: IFIP Advances in Information and Communication Technology, VOLUME: 428
AUTHORS: Dhillon, G; Chowdhuri, R; Pedron, C;
PUBLISHED: 2014, SOURCE: IFIP Advances in Information and Communication Technology, VOLUME: 428
34
TITLE: A Framework for Customer Knowledge Management based on Social Semantic Web. A Hotel Sector Approach
AUTHORS: Marcirio Silveira Chaves; Cássia Trojahn; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Cyber Behavior - Concepts, Methodologies, Tools, and Applications
AUTHORS: Marcirio Silveira Chaves; Cássia Trojahn; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Cyber Behavior - Concepts, Methodologies, Tools, and Applications
35
TITLE: Programas de Fidelidade: um Estudo de Múltiplos Casos em Empresas Portuguesas
AUTHORS: Vanessa Leal Mendes; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Marketing, VOLUME: 13, ISSUE: 1
AUTHORS: Vanessa Leal Mendes; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Marketing, VOLUME: 13, ISSUE: 1
36
TITLE: An Analysis of Open-Ended Online Reviews about Bed and Breakfast and Inns in Portugal
AUTHORS: Sara Evans Machado dos Santos; Marcirio Silveira Chaves; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Pesquisa em Turismo, VOLUME: 8, ISSUE: 1
AUTHORS: Sara Evans Machado dos Santos; Marcirio Silveira Chaves; Cristiane Drebes Pedron;
PUBLISHED: 2014, SOURCE: Revista Brasileira de Pesquisa em Turismo, VOLUME: 8, ISSUE: 1
37
TITLE: Users’ Commitment in Information System Implementation: The Role of Top-Management Commitment and Organizational Context
AUTHORS: Irene Rebelo Cardoso; Cristiane Drebes Pedron;
PUBLISHED: 2013, SOURCE: Revista de Gestão em Sistemas de Saúde, VOLUME: 02, ISSUE: 01
AUTHORS: Irene Rebelo Cardoso; Cristiane Drebes Pedron;
PUBLISHED: 2013, SOURCE: Revista de Gestão em Sistemas de Saúde, VOLUME: 02, ISSUE: 01
38
TITLE: Knowledge Management on the implementation of a CRM Project: A Case Study
AUTHORS: Pedro Rodrigues; Cristiane Drebes Pedron; Mírian Oliveira;
PUBLISHED: 2013, SOURCE: Revista de Administração da UFSM, VOLUME: 6, ISSUE: 3
AUTHORS: Pedro Rodrigues; Cristiane Drebes Pedron; Mírian Oliveira;
PUBLISHED: 2013, SOURCE: Revista de Administração da UFSM, VOLUME: 6, ISSUE: 3
39
TITLE: Decision-making based on online reviews: The small and medium hotels management
AUTHORS: Marcirio Silveira Chaves; Rodrigo Gomes; Cristiane Pedron;
PUBLISHED: 2012, SOURCE: ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
AUTHORS: Marcirio Silveira Chaves; Rodrigo Gomes; Cristiane Pedron;
PUBLISHED: 2012, SOURCE: ECIS 2012 - Proceedings of the 20th European Conference on Information Systems
INDEXED IN: 
Scopus
Scopus IN MY: 
ORCID
ORCID40
TITLE: Customer relationship management e as pequenas e médias empresas: um estudo de múltiplos casos em empresas portuguesas
AUTHORS: Cristiane Drebes Pedron; Pedro Monteiro; Telma Marques;
PUBLISHED: 2012, SOURCE: Revista de Gestão, VOLUME: 19, ISSUE: 2
AUTHORS: Cristiane Drebes Pedron; Pedro Monteiro; Telma Marques;
PUBLISHED: 2012, SOURCE: Revista de Gestão, VOLUME: 19, ISSUE: 2
