Pedro Augusto de Melo Lopes Ferreira
AuthID: R-000-KK9
151
TITLE: The patient comment card: A system to gather customer feedback
AUTHORS: Nelson, EC; Larson, CO; Davies, AR; Gustafson, D; Ferreira, PL; Ware, JE;
PUBLISHED: 1991, SOURCE: Quality Review Bulletin, VOLUME: 17, ISSUE: 9
AUTHORS: Nelson, EC; Larson, CO; Davies, AR; Gustafson, D; Ferreira, PL; Ware, JE;
PUBLISHED: 1991, SOURCE: Quality Review Bulletin, VOLUME: 17, ISSUE: 9