Patricia Helena Ferreira Lopes de Moura e Sa
AuthID: R-000-KS7
11
TITLE: Quality management in higher education.Using SERVPERF to assess services quality
AUTHORS: Rodrigues, R; Rosa, MJ; Sá, PM; Santinha, G;
PUBLISHED: 2020, SOURCE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
AUTHORS: Rodrigues, R; Rosa, MJ; Sá, PM; Santinha, G;
PUBLISHED: 2020, SOURCE: 4th International Conference on Quality Engineering and Management, ICQEM 2020 in International Conference on Quality Engineering and Management, VOLUME: 2020-September
INDEXED IN: 
Scopus
Scopus IN MY: 
ORCID
ORCID12
TITLE: Emerging Topics in Management Studies
AUTHORS: Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá;
PUBLISHED: 2020
AUTHORS: Patrícia Pereira da Silva; Susana Jorge; Patrícia Moura e Sá;
PUBLISHED: 2020
13
TITLE: Ergonomic clothing design for care-dependent elderly women
AUTHORS: Caldas, A; Carvalho, M; Lopes, H; Souza, M;
PUBLISHED: 2019, SOURCE: 1st Textile Design International Conference on Textiles, Identity and Innovation - Design the Future (D_TEX) in TEXTILES, IDENTITY AND INNOVATION: DESIGN THE FUTURE
AUTHORS: Caldas, A; Carvalho, M; Lopes, H; Souza, M;
PUBLISHED: 2019, SOURCE: 1st Textile Design International Conference on Textiles, Identity and Innovation - Design the Future (D_TEX) in TEXTILES, IDENTITY AND INNOVATION: DESIGN THE FUTURE
INDEXED IN: 
WOS
WOS14
TITLE: Drivers of customer satisfaction and loyalty in swimming pools
AUTHORS: Moura e Sá, P; Cunha, P;
PUBLISHED: 2019, SOURCE: TQM Journal, VOLUME: 31, ISSUE: 3
AUTHORS: Moura e Sá, P; Cunha, P;
PUBLISHED: 2019, SOURCE: TQM Journal, VOLUME: 31, ISSUE: 3
15
TITLE: For best results
AUTHORS: Mourae Sá, P;
PUBLISHED: 2018, SOURCE: Quality Progress, VOLUME: 51, ISSUE: 1
AUTHORS: Mourae Sá, P;
PUBLISHED: 2018, SOURCE: Quality Progress, VOLUME: 51, ISSUE: 1
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID16
TITLE: Are public administration institutions willing to disclose their performance through data portals?: The case of the Portuguese directorates-general. The Case of the Portuguese Directorates-General
AUTHORS: Patrícia Moura e Sá; Rui Pedro Lourenço; Susana Veloso;
PUBLISHED: 2018, SOURCE: Handbook of Research on Modernization and Accountability in Public Sector Management
AUTHORS: Patrícia Moura e Sá; Rui Pedro Lourenço; Susana Veloso;
PUBLISHED: 2018, SOURCE: Handbook of Research on Modernization and Accountability in Public Sector Management
17
TITLE: Upper palaeolithic cultures and palaeoenvironments in central and Northern of Portugal: Assessment and research prospects [Paleoambientes e culturas do paleolítico superior no centro e Norte de Portugal: Balanço e perspetivas de investigação]
AUTHORS: Aubry, T; Dimuccio, LA; Moura, H;
PUBLISHED: 2017, SOURCE: Estudos do Quaternario, VOLUME: 2017, ISSUE: 17
AUTHORS: Aubry, T; Dimuccio, LA; Moura, H;
PUBLISHED: 2017, SOURCE: Estudos do Quaternario, VOLUME: 2017, ISSUE: 17
INDEXED IN: Scopus
Scopus18
TITLE: Transparency of higher education institutions: Communication with the business community [Transparência das Instituições de Ensino Superior: Comunicação com a Comunidade Empresarial]
AUTHORS: Cêrca Esteves, LDC; Dos Santos Lourenço, RP; Lopes de Moura e Sá, PHF;
PUBLISHED: 2017, SOURCE: Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao, VOLUME: 17
AUTHORS: Cêrca Esteves, LDC; Dos Santos Lourenço, RP; Lopes de Moura e Sá, PHF;
PUBLISHED: 2017, SOURCE: Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao, VOLUME: 17
INDEXED IN: Scopus
Scopus IN MY: ORCID
ORCID19
TITLE: A typology of customer-to-customer interaction and its implications for excellence in service provision
AUTHORS: Moura e Sá, P; Amorim, M ;
PUBLISHED: 2017, SOURCE: Total Quality Management and Business Excellence, VOLUME: 28, ISSUE: 9-10
AUTHORS: Moura e Sá, P; Amorim, M ;
PUBLISHED: 2017, SOURCE: Total Quality Management and Business Excellence, VOLUME: 28, ISSUE: 9-10
20
TITLE: TRANSPARÊNCIA DAS INSTITUIÇÕES DE ENSINO SUPERIOR: COMUNICAÇÃO COM A COMUNIDADE EMPRESARIAL
AUTHORS: Luz Esteves; Rui Lourenço; Patrícia Sá;
PUBLISHED: 2017, SOURCE: Atas da 17ª Conferência da Associação Portuguesa de Sistemas de Informação
AUTHORS: Luz Esteves; Rui Lourenço; Patrícia Sá;
PUBLISHED: 2017, SOURCE: Atas da 17ª Conferência da Associação Portuguesa de Sistemas de Informação
