Filipa Vieira da Silva Castanheira
AuthID: R-000-NGD
31
TITLE: Training opportunities and employee exhaustion in call centres: Mediation by psychological contract fulfilment. Training and employee exhaustion Full Text
AUTHORS: Chambel, MJ ; Castanheira, F;
PUBLISHED: 2012, SOURCE: International Journal of Training and Development, VOLUME: 16, ISSUE: 2
AUTHORS: Chambel, MJ ; Castanheira, F;
PUBLISHED: 2012, SOURCE: International Journal of Training and Development, VOLUME: 16, ISSUE: 2
32
TITLE: La Dirección de recursos humanos en los call centres: Desarrollo de un cuestionario
AUTHORS: Catanheira, F; Chambel, MJ ;
PUBLISHED: 2012, SOURCE: Revista de Psicologia del Trabajo y de las Organizaciones, VOLUME: 28, ISSUE: 2
AUTHORS: Catanheira, F; Chambel, MJ ;
PUBLISHED: 2012, SOURCE: Revista de Psicologia del Trabajo y de las Organizaciones, VOLUME: 28, ISSUE: 2
INDEXED IN:
Scopus

33
TITLE: REDUCING BURNOUT IN CALL CENTERS THROUGH HR PRACTICES Full Text
AUTHORS: Filipa Castanheira; Maria Jose Chambel ;
PUBLISHED: 2010, SOURCE: HUMAN RESOURCE MANAGEMENT, VOLUME: 49, ISSUE: 6
AUTHORS: Filipa Castanheira; Maria Jose Chambel ;
PUBLISHED: 2010, SOURCE: HUMAN RESOURCE MANAGEMENT, VOLUME: 49, ISSUE: 6
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34
TITLE: They don't want to be temporaries: similarities between temps and core workers Full Text
AUTHORS: Maria Jose Chambel ; Filipa Castanheira;
PUBLISHED: 2007, SOURCE: JOURNAL OF ORGANIZATIONAL BEHAVIOR, VOLUME: 28, ISSUE: 8
AUTHORS: Maria Jose Chambel ; Filipa Castanheira;
PUBLISHED: 2007, SOURCE: JOURNAL OF ORGANIZATIONAL BEHAVIOR, VOLUME: 28, ISSUE: 8
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