Padma Panchapakesan
AuthID: R-001-0XP
11
TITLE: Customer satisfaction in Indian hospitals: Moderators and mediators
AUTHORS: Panchapakesan, P; Sai, LP; Rajendran, C;
PUBLISHED: 2015, SOURCE: Quality Management Journal, VOLUME: 22, ISSUE: 1
AUTHORS: Panchapakesan, P; Sai, LP; Rajendran, C;
PUBLISHED: 2015, SOURCE: Quality Management Journal, VOLUME: 22, ISSUE: 1
INDEXED IN: Scopus
IN MY: ORCID
12
TITLE: Customer Satisfaction in Indian Hospitals: Moderators and Mediators
AUTHORS: Padma Panchapakesan; Prakash P Sai; Chandrasekharan Rajendran;
PUBLISHED: 2015, SOURCE: Quality Management Journal, VOLUME: 22, ISSUE: 1
AUTHORS: Padma Panchapakesan; Prakash P Sai; Chandrasekharan Rajendran;
PUBLISHED: 2015, SOURCE: Quality Management Journal, VOLUME: 22, ISSUE: 1
13
TITLE: A comprehensive framework for measuring service quality perceptions of patients: A case of Indian hospitals
AUTHORS: Padma P.; Prakash P Sai; Chandrasekharan Rajendran;
PUBLISHED: 2008, SOURCE: 5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08
AUTHORS: Padma P.; Prakash P Sai; Chandrasekharan Rajendran;
PUBLISHED: 2008, SOURCE: 5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08