Rog?Rio Puga?Leal
AuthID: R-00G-72P
1
TITLE: Process capability in services
AUTHORS: Rogério Puga‐Leal; Zulema Lopes Pereira;
PUBLISHED: 2007, SOURCE: Int J Qual & Reliability Mgmt - International Journal of Quality & Reliability Management, VOLUME: 24, ISSUE: 8
AUTHORS: Rogério Puga‐Leal; Zulema Lopes Pereira;
PUBLISHED: 2007, SOURCE: Int J Qual & Reliability Mgmt - International Journal of Quality & Reliability Management, VOLUME: 24, ISSUE: 8
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