41
TITLE: Digitalization: A Literature Review and Research Agenda
AUTHORS: João Reis; Marlene Amorim ; Nuno Melão ; Yuval Cohen; Mário Rodrigues;
PUBLISHED: 2020, SOURCE: Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM - Lecture Notes on Multidisciplinary Industrial Engineering
INDEXED IN: CrossRef: 11
IN MY: ORCID
42
TITLE: Robotic Services in Smart Cities: An Exploratory Literature Review
AUTHORS: Rivera, R; Amorim, M ; Reis, J;
PUBLISHED: 2020, SOURCE: 15th Iberian Conference on Information Systems and Technologies (CISTI) in 2020 15TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI'2020), VOLUME: 2020-June
INDEXED IN: Scopus WOS
43
TITLE: Using Social Networks in Personnel Selection: A Survey of Human Resource Professionals
AUTHORS: Melao, N; Reis, J;
PUBLISHED: 2020, SOURCE: 15th Iberian Conference on Information Systems and Technologies, CISTI 2020 in Iberian Conference on Information Systems and Technologies, CISTI, VOLUME: 2020-June
INDEXED IN: Scopus
44
45
TITLE: Service robots in the hospitality industry: The case of Henn-na hotel, Japan  Full Text
AUTHORS: Joao Reis; Nuno Melao ; Juliana Salvadorinho; Barbara Soares; Ana Rosete;
PUBLISHED: 2020, SOURCE: TECHNOLOGY IN SOCIETY, VOLUME: 63
INDEXED IN: Scopus WOS
46
TITLE: Artificial Intelligence Research and Its Contributions to the European Union's Political Governance: Comparative Study between Member States
AUTHORS: Reis, J; Santo, P; Melao, N;
PUBLISHED: 2020, SOURCE: SOCIAL SCIENCES-BASEL, VOLUME: 9, ISSUE: 11
INDEXED IN: Scopus WOS
47
TITLE: Using Social Networks in Personnel Selection: A Survey of Human Resource Professionals
AUTHORS: Melao, N ; Reis, J;
PUBLISHED: 2020, SOURCE: 15th Iberian Conference on Information Systems and Technologies (CISTI) in 2020 15TH IBERIAN CONFERENCE ON INFORMATION SYSTEMS AND TECHNOLOGIES (CISTI'2020)
INDEXED IN: WOS
48
TITLE: Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review
AUTHORS: João Reis; Marlene Amorim; Yuval Cohen; Mário Rodrigues;
PUBLISHED: 2020, SOURCE: Trends and Innovations in Information Systems and Technologies - Volume 1, WorldCIST 2020, Budva, Montenegro, 7-10 April 2020., VOLUME: 1159
INDEXED IN: DBLP
49
TITLE: Multichannel service failure and recovery in a O2O era: A qualitative multi method research in the banking services industry  Full Text
AUTHORS: Joao Reis; Marlene Amorim ; Nuno Melao;
PUBLISHED: 2019, SOURCE: INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, VOLUME: 215
INDEXED IN: Scopus WOS CrossRef: 13
IN MY: ORCID
50
TITLE: Service failure and recovery in technology-based business networks
AUTHORS: Joao Reis; Marlene Amorim ; Nuno Melao;
PUBLISHED: 2019, SOURCE: INTERNATIONAL JOURNAL OF QUALITY AND SERVICE SCIENCES, VOLUME: 11, ISSUE: 1
INDEXED IN: Scopus WOS CrossRef: 4
IN MY: ORCID
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