Lia Raquel Neto Martins Lima Patrício
AuthID: R-000-94F
11
TITLE: Designing Services with Model-based Methods
AUTHORS: Jorge Teixeira; Lia Patrício; Leonel Nóbrega; Larry Constantine; Raymond P Fisk;
PUBLISHED: 2012
AUTHORS: Jorge Teixeira; Lia Patrício; Leonel Nóbrega; Larry Constantine; Raymond P Fisk;
PUBLISHED: 2012
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Handle12
TITLE: Giving Voice to Service Design in the Management Boardroom: Strengthening the Connection between Service Design and Management
AUTHORS: Lia Patrício; Raymond P Fisk;
PUBLISHED: 2012
AUTHORS: Lia Patrício; Raymond P Fisk;
PUBLISHED: 2012
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Handle13
TITLE: Mobile Service Experience Prototyping: A Holistic View of the Service Experience
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2011, SOURCE: 18TH INTERNATIONAL PRODUCT DEVELOPMENT MANAGEMENT CONFERENCE
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2011, SOURCE: 18TH INTERNATIONAL PRODUCT DEVELOPMENT MANAGEMENT CONFERENCE
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Handle14
TITLE: Mobile Users and Service Experience Developers
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2010, SOURCE: 17TH INTERNATIONAL PRODUCT DEVELOPMENT MANAGEMENT CONFERENCE
AUTHORS: Teresa Sarmento; Lia Patrício;
PUBLISHED: 2010, SOURCE: 17TH INTERNATIONAL PRODUCT DEVELOPMENT MANAGEMENT CONFERENCE
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Handle15
TITLE: Value Co-creation through Service Related Online Communities
AUTHORS: Carla Martins; Lia Patrício; José Miguez;
PUBLISHED: 2010, SOURCE: AMA SERVSIG International Research Conference
AUTHORS: Carla Martins; Lia Patrício; José Miguez;
PUBLISHED: 2010, SOURCE: AMA SERVSIG International Research Conference
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Handle16
TITLE: Enhancing service delivery systems through technology : a multidisciplinary perspective applied to internet banking
AUTHORS: Lia R N M d L Patrício;
PUBLISHED: 2005
AUTHORS: Lia R N M d L Patrício;
PUBLISHED: 2005
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Handle