Effect of Recovery Efforts on Consumer Trust and Loyalty in E-Tail: A Contingency Model

AuthID
 P-016-3ZC
2
Author(s)
Pizzutti C.
·
Document Type
Article
Year published
2010
Published
in International Journal of Electronic Commerce, ISSN: 10864415
Volume: 14, Issue: 4, Pages: 127-160 (33)
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Scopus®
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Publication Identifiers
SCOPUS: 2-s2.0-77954548755
Source Identifiers
ISSN: 10864415
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