Determinants of Customer Satisfaction in a Multi-Channel B2B Environment

AuthID
P-004-ER0
3
Author(s)
Palmer, R
Document Type
Article
Year published
2007
Published
in TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, ISSN: 1478-3363
Volume: 18, Issue: 8, Pages: 915-925 (11)
Indexing
Publication Identifiers
Scopus: 2-s2.0-35348921259
Wos: WOS:000250246500007
Source Identifiers
ISSN: 1478-3363
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