Service Quality in Multichannel Services Employing Virtual Channels

AuthID
 P-004-M1B
2
Author(s)
Document Type
Article
Year published
2006
Published
in JOURNAL OF SERVICE RESEARCH, ISSN: 1094-6705
Volume: 8, Issue: 4, Pages: 356-371 (16)
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Publication Identifiers
SCOPUS: 2-s2.0-33646187494
Wos: WOS:000240609100006
Source Identifiers
ISSN: 1094-6705
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