Knowledge Sharing in Call Centers - Understanding the Specificities, Effectiveness and Constraints

AuthID
 P-005-K0X
2
Author(s)
de Castro, CS
·
1
Editor(s)
Cegarra, JG
Document Type
Proceedings Paper
Year published
2012
Published
in PROCEEDINGS OF THE 13TH EUROPEAN CONFERENCE ON KNOWLEDGE MANAGEMENT, VOLS 1 AND 2, ISSN: 2048-8963
Volume: 2, Pages: 1570-1572 (3)
Conference
13Th European Conference on Knowledge Management (Eckm), Date: SEP 06-07, 2012, Location: SPAIN, Host: Univ Politecnica Cartagena
Indexing
Wos®
Scopus®
Publication Identifiers
Scopus: 2-s2.0-84871114798
Wos: WOS:000321973400186
Source Identifiers
ISSN: 2048-8963
Export Publication Metadata
Marked List
 Add to Marked List
Info
At this moment we don't have any links to full text documens.

footer slogan

Useful Links

Get Help

© 2024 CRACS & Inesc TEC - All Rights Reserved Privacy Policy | Terms of Service