Process Capability in Services

AuthID
 P-007-JDV
2
Author(s)
Pereira, ZL
Document Type
Article
Year published
2007
Published
in International Journal of Quality and Reliability Management, ISSN: 0265-671X
Volume: 24, Issue: 8, Pages: 800-812
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Publication Identifiers
SCOPUS: 2-s2.0-34548685410
Source Identifiers
ISSN: 0265-671X
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