Publications

AuthID
P-008-2ZD

Author(s)

Silva, oMD

Simã, SB

Monteiro, o

Souza, lD

Document Type

Article

Year published

2012

Published

in International Journal of Services and Operations Management, ISSN: 1744-2370

Volume: 11, Issue: 3, Pages: 292-313

Indexing

Scopus^®

Crossref^®

Google Scholar^®

Publication Identifiers

DOI: 10.1504/ijsom.2012.045660

Scopus: 2-s2.0-84858245797

Source Identifiers

ISSN: 1744-2370

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