Publications

Internet-Based Self-Services: From Analysis and Design to Deployment

AuthID
P-008-69B

Author(s)

Cardoso, J

Miller, JA

Document Type

Proceedings Paper

Year published

2012

Published

in Proceedings - 2012 IEEE 1st International Conference on Services Economics, SE 2012

Pages: 24-31

Conference

2012 Ieee 1St International Conference on Services Economics, Se 2012, Date: 24 June 2012 through 29 June 2012, Location: Honolulu, HI, Sponsors: IEEE;IEEE CS;TC-SVC;IBM;SAP

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Publication Identifiers

DOI: 10.1109/se.2012.8

SCOPUS: 2-s2.0-84866659574

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Internet-Based Self-Services: From Analysis and Design to Deployment

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