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E-Crm and Cms Systems: Potential for More Dynamic Businesses
AuthID
P-009-CEM
1
Author(s)
Fernandes, SB
Document Type
Book Chapter
Year published
2009
Published
in
Social, Managerial, and Organizational Dimensions of Enterprise Information Systems
Pages: 157-171
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Publication Identifiers
DOI
:
10.4018/978-1-60566-856-7.ch008
Scopus
: 2-s2.0-84898506384
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