Charting Service Quality Gaps

AuthID
P-000-ZQ4
2
Author(s)
Morris, DS
Document Type
Article
Year published
2000
Published
in TOTAL QUALITY MANAGEMENT, ISSN: 0954-4127
Volume: 11, Issue: 4-6, Pages: S463-S472 (10)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-0442279114
Wos: WOS:000087413800010
Source Identifiers
ISSN: 0954-4127
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