11Th International Conference on E-Business, Ice-B 2014 - Part of 11Th International Joint Conference on E-Business and Telecommunications, Icete 2014, Date: 28 August 2014 through 30 August 2014, Sponsors: Institute for Systems and Technologies of Information, Control and Communication (INSTICC);Object Management Group (OMG);The Foundation for Intelligent Physical Agents (FIPA);Workflow Management Coalition (WfMC)