Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?

AuthID
P-00G-628
4
Author(s)
Rabinovich, E
·
Sodero, AC
Document Type
Article
Year published
2015
Published
in DECISION SCIENCES, ISSN: 0011-7315
Volume: 46, Issue: 3, Pages: 623-657 (35)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-84930417911
Wos: WOS:000356007800006
Source Identifiers
ISSN: 0011-7315
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