Managing Customer Participation and Customer Interactions in Service Delivery: the Case of Museums and Educational Services

AuthID
 P-00J-3T8
3
Author(s)
Rosa, MJ
·
Santos, S
Document Type
Article
Year published
2014
Published
in Organizacija, ISSN: 1581-1832
Volume: 47, Issue: 3
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ISSN: 1581-1832
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