in Lecture Notes in Business Information Processing, ISSN: 1865-1348
Volume: 247, Pages: 277-286
Conference
7Th International Conference on Exploring Services Science, Iess 2016, Date: 25 May 2016 through 27 May 2016, Sponsors: IBM Romania;International Society of Service Innovation Professionals, ISSIP;Luxembourg Institute of Science and Technology, Luxembourg;Romanian Academy of Sciences