Complaint Behaviour by Third Parties: Exploring Service Quality, Customer Satisfaction and Word-Of-Mouth in Health Clubs

AuthID
 P-00K-Q1G
2
Author(s)
Document Type
Article
Year published
2016
Published
in International Journal of Sport Management and Marketing, ISSN: 1475-8962
Volume: 16, Issue: 3, Pages: 152-171
Indexing
Scopus®
Crossref®4
Google Scholar®
Publication Identifiers
Scopus: 2-s2.0-84979978316
Source Identifiers
ISSN: 1475-8962
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