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A Pan-European Approach to Customer Satisfaction: An Optimal Strategy?
AuthID
P-00M-5W0
4
Author(s)
Ueltschy, LC
·
Laroche, M
·
Rita, P
·
Bocaranda, C
Document Type
Review
Year published
2008
Published
in
Multinational Business Review,
ISSN: 1525-383X
Volume: 16, Issue: 3, Pages: 41-72
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®
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Publication Identifiers
DOI
:
10.1108/1525383x200800013
Handle
:
https://hdl.handle.net/10071/10559
SCOPUS
: 2-s2.0-84992957338
Source Identifiers
ISSN
: 1525-383X
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