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The Impact of Generation Y’s Customer Experience on Emotions: Online Banking Sector
AuthID
P-00N-13B
2
Author(s)
Loureiro, SMC
·
Sarmento, EM
4
Editor(s)
Groumpos,P;Kravets,A;Shcherbakov,M;Kultsova,M
Document Type
Proceedings Paper
Year published
2017
Published
in
Communications in Computer and Information Science,
ISSN: 1865-0929
Volume: 754, Pages: 616-639
Conference
2Nd Conference on Creativity in Intelligent Technologies and Data Science, Cit and Ds 2017,
Date:
12 September 2017 through 14 September 2017
Indexing
Scopus
®
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®
3
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®
Metadata
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Publication Identifiers
DOI
:
10.1007/978-3-319-65551-2_45
Scopus
: 2-s2.0-85029447806
Source Identifiers
ISSN
: 1865-0929
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