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New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?

AuthID
P-00N-Q5G

Author(s)

Reis, J

Amorim, M

Melao, N

Editor(s)

Za,S;Dragoicea,M;Cavallari,M

Document Type

Proceedings Paper

Year published

2017

Published

in EXPLORING SERVICES SCIENCE, IESS 2017 in Lecture Notes in Business Information Processing, ISSN: 1865-1348

Volume: 279, Pages: 51-63 (13)

Conference

8Th International Conference on Exploring Services Science (Iess), Date: MAY 24-26, 2017, Location: Rome, ITALY, Sponsors: Univ Sapienza Rome, Dept Management, Assoc Informat Syst, Italian Chapter, IBM Italia

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Publication Identifiers

DOI: 10.1007/978-3-319-56925-3_5

Wos: WOS:000426342100005

Source Identifiers

ISSN: 1865-1348

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New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?

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