Exploring Customers’ Internal Response to the Service Experience: An Empirical Study in Healthcare

AuthID
P-00P-K80
2
Author(s)
Costa, H
1
Editor(s)
Satzger G.Kuhl N.Hottum P.Zaki M.Patricio L.
Document Type
Proceedings Paper
Year published
2018
Published
in Lecture Notes in Business Information Processing, ISSN: 1865-1348
Volume: 331, Pages: 303-315
Conference
9Th International Conference on Exploring Service Science, Iess 2018, Date: 19 September 2018 through 21 September 2018
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-85053878102
Source Identifiers
ISSN: 1865-1348
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