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Negative Customer Experience in Lifestyle Hotels: A Netnography Perspective
AuthID
P-00S-ZKR
2
Author(s)
Santos M.V.
·
Brandão A.M.P.C.
Document Type
Book Chapter
Year published
2020
Published
in
Building Consumer-Brand Relationship in Luxury Brand Management,
ISSN: 2327-5502
Pages: 126-157 (31)
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Publication Identifiers
DOI
:
10.4018/978-1-7998-4369-6.ch007
SCOPUS
: 2-s2.0-85127997000
Source Identifiers
ISSN
: 2327-5502
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