From Third Party to Significant Other for Service Encounters: a Systematic Review on Third-Party Roles and Their Implications

AuthID
P-00T-63S
6
Author(s)
Abboud, L
·
Bilstein, N
·
Costers, A
·
Henkens, B
·
Verleye, K
Document Type
Review
Year published
2020
Published
in JOURNAL OF SERVICE MANAGEMENT, ISSN: 1757-5818
Volume: 32, Issue: 4, Pages: 533-559 (27)
Indexing
Publication Identifiers
Scopus: 2-s2.0-85097267817
Wos: WOS:000597998300001
Source Identifiers
ISSN: 1757-5818
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