Publications

Intelligent Call Routing for Telecommunications Call-Centers

AuthID
P-00T-6N2

Author(s)

Jorge, S

Pereira, C

Novais, P

Editor(s)

Analide,C;Novais,P;Camacho,D;Yin,H

Document Type

Proceedings Paper

Year published

2020

Published

in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), ISSN: 0302-9743

Volume: 12489 LNCS, Pages: 316-328

Conference

21Th International Conference on Intelligent Data Engineering and Automated Learning, Ideal 2020, Date: 4 November 2020 through 6 November 2020

Indexing

Scopus^®

Crossref^®2

Google Scholar^®

Metadata
Sources

Publication Identifiers

DOI: 10.1007/978-3-030-62362-3_28

SCOPUS: 2-s2.0-85097430708

Source Identifiers

ISSN: 0302-9743

Export Publication Metadata

Marked List

Add to Marked List

Info

At this moment we don't have any links to full text documens.

Intelligent Call Routing for Telecommunications Call-Centers

Useful Links

Get Help

Federated Authentication (Click on the image)

Intelligent Call Routing for Telecommunications Call-Centers

Useful Links

Get Help