Process Mining for Analyzing Customer Relationship Management Systems: A Case Study

AuthID
 P-00V-RN0
3
Author(s)
Gama, J
·
Campos, P
Document Type
Book Chapter
Year published
2018
Published
in Studies in Big Data - Learning from Data Streams in Evolving Environments, ISSN: 2197-6503
Pages: 209-221
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ISSN: 2197-6503
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