The Impact of Anthropomorphism on Customer Satisfaction in Chatbot Commerce: an Experimental Study in the Food Sector

AuthID
 P-00W-M9Z
2
Author(s)
Klein, K
·
Document Type
Article in Press
Year published
2022
Published
in ELECTRONIC COMMERCE RESEARCH, ISSN: 1389-5753
Volume: 23, Issue: 4, Pages: 2789-2825 (37)
Indexing
Wos®
Scopus®
Crossref®21
Google Scholar®
Publication Identifiers
Scopus: 2-s2.0-85130163495
Wos: WOS:000796310000001
Source Identifiers
ISSN: 1389-5753
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