Using Chatbots in E-Retailing - How to Mitigate Perceived Risk and Enhance the Flow Experience

AuthID
 P-00X-GXX
4
Author(s)
De Cicco, R
·
Vlacic, B
·
Elmashhara, MG
Document Type
Article in Press
Year published
2022
Published
in INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT, ISSN: 0959-0552
Volume: 51, Issue: 3, Pages: 285-305 (21)
Indexing
Wos®
Scopus®
Crossref®23
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-85142365629
Wos: WOS:000890542500001
Source Identifiers
ISSN: 0959-0552
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