Publications

How Can Customer Experience Improve Retail Operations Sustainability?

AuthID
P-00Y-03J

Author(s)

Sousa, RSE

Pinho, T

Simoes, D

Editor(s)

Matias,JCD;Pimentel,CMO;dos Reis,JCG;das Dores,JMCM;Santos,G

Document Type

Proceedings Paper

Year published

2023

Published

in QUALITY INNOVATION AND SUSTAINABILITY, ICQIS 2022 in Springer Proceedings in Business and Economics, ISSN: 2198-7246

Pages: 337-346 (10)

Conference

3Rd International Conference on Quality Innovation and Sustainability (Icqis), Date: MAY 03-04, 2022, Location: Aveiro Univ, Aveiro, PORTUGAL, Host: Aveiro Univ

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Metadata
Sources

Publication Identifiers

DOI: 10.1007/978-3-031-12914-8_26

Scopus: 2-s2.0-85148752829

Wos: WOS:000972876700026

Source Identifiers

ISSN: 2198-7246

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How Can Customer Experience Improve Retail Operations Sustainability?

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