Key Quality Dimensions from the Customer's Point of View: a Case Study in Two Portuguese Hotels

AuthID
 P-004-3H4
2
Author(s)
Document Type
Proceedings Paper
Year published
2008
Published
in IEMC - EUROPE 2008: INTERNATIONAL ENGINEERING MANAGEMENT CONFERENCE, EUROPE, CONFERENCE PROCEEDINGS: MANAGING ENGINEERING, TECHNOLOGY AND INNOVATION FOR GROWTH
Pages: 87-91 (5)
Conference
Ieee International Engineering Management Conference, Europe, Date: JUN 28-30, 2008, Location: Estoril, PORTUGAL, Sponsors: IEEE Technol Management Council, IEEE Portugal Sect, Inst Superior Tecnico, Cascais City Council
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Publication Identifiers
SCOPUS: 2-s2.0-53149139903
Wos: WOS:000258907700011
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