The Common Assessment Framework (Caf) and the Evaluation of Quality in a Public Service: Case Study of Academic Services of the University of Evora, Portugal
in IMSCI '08: 2ND INTERNATIONAL MULTI-CONFERENCE ON SOCIETY, CYBERNETICS AND INFORMATICS, VOL 1, PROCEEDINGS
Volume: 1, Pages: 154-159 (6)
Conference
2Nd International Multi-Conference on Society, Cybernetics and Informatics, Date: JUN 29-JUL 02, 2008, Location: Orlando, FL, Sponsors: Int Inst Informat & System
