The Choice Between a Five-Point and a Ten-Point Scale in the Framework of Customer Satisfaction Research - Response

AuthID
P-004-DHB
2
Author(s)
Document Type
Letter
Year published
2007
Published
in INTERNATIONAL JOURNAL OF MARKET RESEARCH, ISSN: 1470-7853
Volume: 49, Issue: 5, Pages: 547-549 (3)
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Wos: WOS:000249818200004
Source Identifiers
ISSN: 1470-7853
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