Performance Management in Service Operational Settings: A Selective Literature Examination

AuthID
 P-007-T5E
2
Author(s)
Document Type
Article
Year published
2010
Published
in Benchmarking, ISSN: 1463-5771
Volume: 17, Issue: 2, Pages: 214-231
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Scopus®
Crossref®14
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-77952149835
Source Identifiers
ISSN: 1463-5771
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