Structuring the Service Encounter: A Test of Alternatives

AuthID
 P-009-CKW
3
Author(s)
Document Type
Book Chapter
Year published
2012
Published
in Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods
Pages: 100-111
Indexing
Scopus®
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-84899350322
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