Publications

On Predicting a Call Center's Workload: A Discretization-Based Approach

AuthID
P-009-NM6

Author(s)

Moreira Matias, L

Nunes, R

Ferreira, M

Mendes Moreira, J

Gama, J

Editor(s)

Troels Andreasen; Henning Christiansen; Juan Carlos Cubero Talavera; Zbigniew W. Ras

Document Type

Proceedings Paper

Year published

2014

Published

in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) in Lecture Notes in Computer Science, ISSN: 0302-9743

Volume: 8502 LNAI, Pages: 548-553

Conference

21St International Symposium on Methodologies for Intelligent Systems, Ismis 2014, Date: 25 June 2014 through 27 June 2014, Location: Roskilde

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