Publications

Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts

AuthID
P-00A-4J2

Author(s)

Lima, M

Fernandes, T

Editor(s)

Novoa, H; Dragoicea, M

Document Type

Proceedings Paper

Year published

2015

Published

in EXPLORING SERVICES SCIENCE, IESS 2015 in Lecture Notes in Business Information Processing, ISSN: 1865-1348

Volume: 201, Pages: 326-339 (14)

Conference

6Th International Conferences on Exploring Service Science 1.5 (Iess), Date: FEB 04-06, 2015, Location: Univ Porto, Fac Engn, Porto, PORTUGAL, Host: Univ Porto, Fac Engn

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Sources

Publication Identifiers

DOI: 10.1007/978-3-319-14980-6_26

SCOPUS: 2-s2.0-84921957152

Wos: WOS:000357487100026

Source Identifiers

ISSN: 1865-1348

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