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"Futurizing" Smart Service: Implications for Service Researchers and Managers
AuthID
P-00G-P1B
7
Author(s)
Wunderlich, NV
·
Heinonen, K
·
Ostrom, AL
·
Patricio, L
·
Sousa, R
·
Voss, C
·
Lemmink, JGAM
Document Type
Article
Year published
2015
Published
in
JOURNAL OF SERVICES MARKETING,
ISSN: 0887-6045
Volume: 29, Issue: 6-7, Pages: 442-447 (6)
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Publication Identifiers
DOI
:
10.1108/jsm-01-2015-0040
Handle
:
https://hdl.handle.net/10400.14/21113
SCOPUS
: 2-s2.0-84942112120
Wos
: WOS:000369386100005
Source Identifiers
ISSN
: 0887-6045
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