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Z and W Charts for Controlling Service Processes
AuthID
P-00M-CMN
3
Author(s)
Requeijo, JG
·
Puga Leal, R
·
Matos, AS
Document Type
Article
Year published
2017
Published
in
INTERNATIONAL JOURNAL OF QUALITY & RELIABILITY MANAGEMENT,
ISSN: 0265-671X
Volume: 34, Issue: 2, Pages: 295-306 (12)
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®
Scopus
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Metadata
Sources
Publication Identifiers
DOI
:
10.1108/ijqrm-05-2015-0085
SCOPUS
: 2-s2.0-85010064660
Wos
: WOS:000398045700011
Source Identifiers
ISSN
: 0265-671X
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