The Performance Effect of Feedback Frequency and Detail: Evidence from a Field Experiment in Customer Satisfaction

AuthID
P-00N-JDQ
3
Author(s)
Casas Arce, P
·
Martinez Jerez, FA
Document Type
Article
Year published
2017
Published
in JOURNAL OF ACCOUNTING RESEARCH, ISSN: 0021-8456
Volume: 55, Issue: 5, Pages: 1051-1088 (38)
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Publication Identifiers
Wos: WOS:000423281700002
Source Identifiers
ISSN: 0021-8456
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