The Role of Employee Emotional Competence in Service Recovery Encounters

AuthID
 P-00P-SX4
3
Author(s)
Morgado, M
·
Document Type
Article
Year published
2018
Published
in JOURNAL OF SERVICES MARKETING, ISSN: 0887-6045
Volume: 32, Issue: 7, Pages: 835-849 (15)
Indexing
Wos®
Scopus®
Crossref®32
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-85056151479
Wos: WOS:000452703800005
Source Identifiers
ISSN: 0887-6045
Export Publication Metadata
Marked List
 Add to Marked List
Info
At this moment we don't have any links to full text documens.

A place for researchers and their institutions

Useful Links

Get Help

© 2024 CRACS & Inesc TEC - All Rights Reserved Privacy Policy | Terms of Service