Managing Motivation in the Contact Center: The Employment Relationship of Outsourcing and Temporary Agency Workers

AuthID
P-00Q-N0Q
3
Author(s)
Document Type
Article
Year published
2019
Published
in ECONOMIC AND INDUSTRIAL DEMOCRACY, ISSN: 0143-831X
Volume: 40, Issue: 2, Pages: 357-381 (25)
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Publication Identifiers
Scopus: 2-s2.0-85038231363
Wos: WOS:000468942000011
Source Identifiers
ISSN: 0143-831X
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